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15% off with min spend S$100

Shipping worldwide from Singapore with min spend S$100

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FAQ

🌙 General FAQs About Mulberry Silk Products

What are the benefits of using silk accessories for hair and skin?

Silk is naturally smooth, breathable, and gentle for your delicate hair and skin.

It helps reduce friction, prevent breakage, retain moisture, and support a healthier beauty routine while you sleep or go about your day.

Why choose mulberry silk over other types of silk or satin?

Mulberry silk is the highest grade of silk available, known for its long, uniform fibers and unmatched softness.

Unlike satin (which is often synthetic), real mulberry silk is breathable, hypoallergenic, and kinder to your skin and hair.

💦 How to wash

How to wash mulberry silk products?

Machine wash or hand wash with pH neutral silk detergent.

For machine wash, use a mesh basket and select delicate/silk program mode.

How often should i wash silk pillowcase?

It's recommended that you wash the silk pillowcase and silk bedding set at least once a week.

📦 Shipping

Do you ship to countries outside of Singapore?

Yes, we ship worldwide using DHL express and Fedex. Please refer to the shipping cost here.

We provide free international delivery for purchase over SGD $350.

How long do you take to ship my order?

We take 1-2 business days to pick and pack your order for shipping.

For same day delivery in Singapore, we will ship the order on the same day if the order is placed before 12pm noon on normal working day.

All orders placed on Saturday, Sunday and Public holiday(s) will only be processed the next working day.

Will I have to pay any taxes or duties?

We ship orders directly from Singapore.

Regulations for import duties and taxes vary from country to country. We have no control over these charges and we cannot predict their amount.

Unless otherwise stated, our product prices and shipping costs are exclusive of all import duties and taxes. All orders are sent on a Delivery Duty Unpaid (DDU) basis.



BASK does not cover any duties, taxes or associated handling fees which may be applied to your order by your local government.

Please be aware that you will be responsible for payment of these costs upon delivery of your order.

Please contact your local customs office for more information. We are not responsible for replacing or refunding any orders that are stuck in customs clearance. 

100% real mulberry silk

Certified 6A grade and free of chemical

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Get in touch

Have questions? Get in touch with us at any time. You will hear back from us within 24 hrs.