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Returns & Refund

Our silk sleep mask is ergonomically designed to contour to your facial shape and fit almost all head sizes while putting zero pressure on your eyes.

Nevertheless, if you think it doesn't fit well, just return it to us within 14 days, we will offer a full cash refund.
No questions asked.

You may read more on our returns policy HERE.

We have extreme confident in our products as we use it ourselves too. ☺️

Nevertheless, if you think the product you have received isn't every bit as fantastic as we say it is, you may simply return it to us.

As long as the item is brand new and unused, you can return it to us within 14 days of receipt.
We can offer a full cash refund, promptly.

You may read more on our returns policy HERE.

Products Related

Request for OEKO-TEX certification from us if you need proof on the fabric authenticity. Our fabric is certified by OEKO-TEX!

We used only non-toxic dyes for all our products.

At BASK™, we work very closely with our fabric producers to ensure that they meet the very stringent international OEKO-TEX® Standard 100.

Sadly the same can not be guaranteed for other silk suppliers. If you purchase a cheaper silk pillowcase online or in-store, you may not know what you’re really buying.

We work with one of the largest and longest running silk producers in the world. They take great pride in the quality of silk they produce.

It is with silk as it is with many things in life; you get what you pay for.

Our sleep mask is designed to fit almost anyone aged 7 and above.

If you have other concerns, you may contact us at hello@baskinsilk.com to find out more. ☺️

Others

We are temporarily operated from Block 311A Clementi Avenue 4, #17-151 Singapore 121311. ☺️

Care Instructions

Do's

Hand wash with PH neutral detergent (Use your hair shampoo if you don't have this)

Avoid dry under a scorching sun

Steam on low heat

Don't

Don’t machine wash

Don’t bleach

Don’t tumble dry

Don’t use products with trichloroethylene

Do's

Hand wash with PH neutral detergent  (Use your hair shampoo if you don't have this)

Line dry in shade

Avoid dry under a scorching sun

Steam on low heat

Don't

Don’t machine wash

Don’t bleach

Don’t tumble dry

Don’t use products with trichloroethylene

Do's

Hand wash with PH neutral detergent (Use your hair shampoo if you don't have this)

Avoid dry under a scorching sun

Don't

Don’t machine wash

Don’t bleach

Don’t tumble dry

Don’t use products with trichloroethylene

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