1. In General
BaskInSilk (hereinafter referred to as “BASK™”) is a company incorporated in Singapore.
Use and access to this Site is allowed on a temporary basis, subjected to BASK™’s discretion and decision.
BASK™ reserves the right to withdraw and/or amend any information regarding the use of Services without notice. Including the access to some parts and/or the entire Site. This also extends to BASK™’s online and offline partnerships and collaborations with external suppliers and partners. BASK™ is also not liable if, in any event, the Site is unavailable at any time, or for any period.
BASK™ is committed to protecting the privacy of visitors to this Site. We collect personal information in order to give you a more enjoyable, personal and convenient shopping experience.
When you submit information to us, sign up as a customer on our Site, visit our Site or follow us on social media, you agree and consent to BASK™, including its related corporations, business units, parents and subsidiaries (collectively the “Group”) to use your personal information.
BASK™’s collection of customers’ information is crucial to the longevity of our business. We will not share or disclose your information to anyone except for approved third-party vendors (“Approved Third-Party Vendors”) who are hired for specific functions, including but not limited to order-fulfilling, delivery, postal mail, email, processing of payments and more. These vendors have access to your details, but will not use them for other purposes other than the function they have been hired to fulfil.
We may use your personal information to support and enhance your use of the Site, including without limitation: providing customer service; sending you marketing material through Electronic Direct Mailers and Direct Mailers; sending you gifts; fulfilling your order; and any other methods of supporting your use of our site.
When you sign up with us on our Site you will automatically be added to our electronic mailing list. You will receive marketing material, latest offerings, news and offers when you are on our electronic mailing list. If you do not wish to receive such offerings, you can unsubscribe anytime by clicking “Unsubscribe”.
In the event of a merger or acquisition or sale involving all or part of our business or as part of a corporate reorganisation, stock sale, we may transfer your personal information as an asset to the acquirer or partner.
3. Eligibility of Use
To use BASK™’s Services, you must be at least 18 years of age, possessing a valid Credit or Debit card issued by a bank acceptable to us at the point of purchase. If you are under 18 years old, you may use BASK™’s Services only with the involvement and permission of your parent or guardian.
By using BASK™’s Services and confirming a purchase, you have authorised BASK™ to process a charge or charges on your Credit or Debit or eNETS account in the amount of the total purchase price for the product(s) purchased. Products purchased by you are for personal or gift use and should not be used for commercial purposes, or to derive any commercial benefit. BASK™ also reserves the right to restrict multiple quantities of an item being purchased and/or shipped to any one customer or postal address.
With the use of our Services, you have agreed that we may use personal details provided by you to conduct appropriate anti-fraud checks and controls as and when required. Under such circumstances, the personal details you have provided may be disclosed to a credit reference or fraud prevention agency acceptably to us, which may keep a record of the information.
You must not misuse this Site. You shall and will not commit or encourage a criminal offence, transmit or distribute a virus, spyware and/or malware including but not limited to Trojan horse, worm, logic bomb, or post any other material on the Site, or its related social media and/or communication platforms, which is malicious, technologically harmful, in breach of confidence, or in any way offensive or obscene; hack into any aspect of the Service and/or Site; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material; or attempt to affect the performance or functionality of any computer facilities of, or accessed throughout this Site. Breaching this provision would constitute a criminal offence under the Computer Misuse and Cybersecurity Act 2013. BASK™ will report any of such breach to the relevant law enforcement authorities and appropriate legal action will be undertaken.
BASK™ will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, malware, spyware or any other technologically harmful material that may infect your technological device(s) used to access the Site and/or Linked Sites, computer equipment, computer programs, data, or other proprietary material due to your use of the Site and/or Linked Sites, or to your downloading of any material posted on Site and/or Linked Sites.
6. Limit On Liability
The information displayed on this Site is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, BASK™ and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Sites and/or the Linked Sites and any content posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.
8. Links to the Site
You may link to BASK™’s Site, provided you do so in a way that is fair and legal and does not damage or take advantage of our reputation. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any site that is not owned by you.
This Site must not be framed on any other site, nor may you create a link to any part of this Site other than the home page. We reserve the right to withdraw linking permission without notice.
No waivers of any these Terms shall be effective unless expressly stated to be a waiver, communicated to you in writing and authorised by a management representative.
12. Governing Law And Jurisdiction
The terms as stated and all contractual and non-contractual obligations arising out of, or connected, to them are governed and construed in accordance with Singapore Law. In the event of any dispute or claim associated with these terms, the dispute or claim shall submit to the exclusive jurisdiction of the Singaporean Courts. All dealings, correspondence and contacts between BASK™ and you shall be made or conducted in the English language.
13. Rights To Vary Terms
14. Promotional Vouchers
The term “promotional voucher” may be used interchangeably with “voucher”in this Site.
You may use promotional vouchers for making payment for products on the Site. Specific details for promotional vouchers are listed below.
To redeem promotional vouchers in your account, please visit “My Account” on the Site. We accept no liability for errors in the email address of the promotional voucher recipient. If you received a promotional voucher as a gift, that voucher cannot be used by someone other than you.
In the event of fraud, an attempt at deception or in the event of the suspicion of other illegal activities in connection with redemption of that promotional voucher on the Site, we are entitled to close your account and/or require a different means of payment.
We assume no liability for the loss, theft or illegibility of promotional vouchers. In rare cases, we may at our sole discretion discontinue or cancel any promotional voucher previously issued and will not be responsible for any losses arising therefrom.
From time to time we may distribute promotional vouchers that may be used only on the Site, which we will send to you either by email or post:
In light of the COVID-19 epidemic, please view our latest returns policy here.
At BASK™, we accept returns within 14 working days from the date of receipt, taking note of the following:
We try hard to accept all returns as long as they reach us in good condition, in their original state. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
How to return a product to us
To make a return, please:
Block 311A Clementi Avenue 4 #17-151 Singapore 121311
16. Shop Credits or Full Cash Refund
Upon receipt of your product, we will proceed to check the following:
We try our best to accept all returns as long as they reach us in good condition, in their original state. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
If the above are satisfied, we will issue you A Full Cash Refund or Shop Credit for the product returned. Shipping fees will NOT be refunded. We will also notify you by email when the refund is processed completely.
We accept payment via Paypal, Mastercard and VISA at the moment.
18. Fulfillment of Order
Orders will only be fulfilled after full payment is received. We reserve the right not to fulfill orders when we have not received payment.
19. Sales Tax, Customs and Import Charges
For orders shipped to Singapore, prices shown are inclusive of sales tax.
For orders shipped to any country outside of Singapore, all taxes, customs and import duties and fees are the responsibility of the customer, and must be paid by you in order for your parcel to clear customs.
BASK™ has no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country.
If any clause in these Terms and Conditions or a Contract shall become or shall be declared by any court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall in no way affect any other clause or part of any clause, all of which shall remain in full force and effect, so long as these Terms and Conditions or a Contract shall be capable of continuing in effect without the unenforceable term.
You shall not assign, transfer, novate, charge, sub-Contract, create any trust over or deal in any other manner with these Terms and Conditions or a Contract or all or any of your rights or obligations under these Terms and Conditions or a Contract.
22. Third Party Rights
No person who is not a party to these Terms and Conditions or a Contract shall acquire any rights under it or be entitled to benefit from any of its terms even if that person has relied on any such term or has indicated to any party to these Terms and Conditions or that Contract its assent to any such term.